Dental Clinic Receptionist

• Greet and assist patients and visitors in a professional, friendly manner.
• Manage patient check-in and check-out procedures and ensure accurate appointment scheduling, confirmations, and updates.
• Handle phone calls, inquiries, and provide information about clinic services, procedures, and policies.
• Assist patients with completing forms and updating personal or insurance details.
• Maintain and organize patient records in both electronic and paper formats while ensuring confidentiality.
• Process billing, payments, and receipts as directed.
• Coordinate with the Clinic Manager, dentists, and assistants to ensure smooth patient flow and efficient clinic operations.
• Prepare daily appointment lists and support the management of clinic schedules.
• Handle correspondence, filing, and general administrative duties as assigned.
• Address patient concerns or direct them to the appropriate staff member while maintaining a welcoming and organized reception area.
  
  
   

• Bachelor’s degree in Business Administration, Healthcare Management, IT or a related   field preferred.
• Minimum of 1–2 years of experience in an administrative, receptionist, or patient service role (preferably in a dental or medical clinic).
• Strong communication and interpersonal skills with a customer-oriented approach.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with clinic management or scheduling software is an advantage.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Professional appearance and demeanor with a positive attitude.
• Strong sense of confidentiality and professionalism when handling patient information.
• Fluency in English and Kurdish (Arabic is an asset).
  
  
   

Applicants should submit the following materials via email, with “Dental Clinic Receptionist” in the subject line, to [email protected]:

• Cover letter
• Curriculum vitae