Admissions Administrative Assistant

Full-time

Staff positions

July 3, 2025


The Admissions Administrative Assistant plays an exciting supporting role between the university and the consumer, acting as the university’s first point of contact. Under the overall supervision of the Director of Admissions and the Admissions & Records Manager, the assistant will be answering questions related to the university programs, student life, placement tests, and any other admission-related information. The position calls for a meticulous, organized person willing to work under pressure. Data management and customer service are the cornerstone of the success of the Admissions Office, so this position will be an integral part of the admissions process.


Responsibilities & duties:

Front Desk & Client Interaction:

  • Manage the Admissions front desk, ensuring professionalism, order, and excellent customer service.
  • Interact with clients via phone, email, social media, and in-person in a courteous and professional manner.
  • Meet client needs and exceed expectations, upholding AUIS’s strong reputation.
  • Be informed about all aspects of AUIS to accurately answer questions and address client concerns.
  • Maintain confidentiality related to Admissions and client information.
     

Front Desk & Client Interaction:

  • Log all contacts in the customer database and input applicant information into the AUIS student system.
  • Maintain accurate and up-to-date prospective student master lists with timely follow-ups and detailed records.
  • Generate weekly and monthly reports for supervisors.

Admissions Operations & Support:

  • Oversee registration for placement tests, send follow-up emails, and produce certificates.
  • Conduct basic administrative tasks such as copying, filing, and assisting with logistics.
  • Assist with purchasing and finance-related forms.
  • Organize and manage the main Admissions office.
  • Proactively identify and help solve problems, reporting concerns to supervisors.
  • Other tasks as assigned.

Events, Tours & Outreach:

  • Participate in student visits, campus tours, and Admissions events.
  • Investigate and pursue new client leads to expand the prospective student base.
  • Collaborate with Admissions Counselors on group visits, outreach, and communications.
  • Oversee and coordinate Admissions student volunteers.


Required Qualifications:

  • Education: Bachelor’s Degree required
  • Experience: Previous administrative /marketing experience preferred
  • Skills: Strong communication (ENG, Kurdish; Arabic is a plus), organizational skills, ability to work independently, attention to detail, data management, self-motivation, superior computer skills (MS Word, Excel, databases)
  • Other: Willingness to work cooperatively


Application Process:

Applicants should submit the following materials via email with "Admissions Administrative Assistant" in the subject line, to [email protected]:

  • Cover letter
  • Curriculum vitae

No telephone calls, please. While we thank all applicants for their interest, only those under consideration will be contacted for a follow-up interview. AUIS is an Affirmative Action / Equal Employment Opportunity employer that believes cultural diversity is essential to education.


Apply Online