Library Assistant

• Manage patron records in the Koha Integrated Library System (ILS), including creating, updating, and removing user accounts (students, faculty, staff, alumni, and visiting scholars).
• Monitor overdue items, generate reports, send reminders, and liaise with the Finance Office to collect outstanding fines.
• Handle daily circulation tasks: check-out, check-in, and renewal of library materials.
• Maintain item types and user categories within Koha.
• Respond to user inquiries regarding library policies, hours, loan periods, and fines.
• Assist users in locating materials and provide basic reference support.
• Supervise shelving, re-shelving, and maintaining order in study and reading areas.
• Support onboarding processes by preparing devices, provisioning accounts, and orienting new users to IT policies and tools.
• Provide technical support for library equipment such as printers, computers, e-readers, calculators, etc.
• Organize physical spaces including printer stations, study areas, and desk equipment.
• Track and manage lost & found items and printer supplies.
• Supervise and coordinate with library volunteers.
• Working on inventory, preparing reports,, and checking for missing or lost library materials.
• Support events and activities, including occasional weekend participation when required.
• Manage the library’s social media platforms: respond to messages, post updates, and engage with users professionally.
• Index academic journals and check online sources for content development.
• Prepare and assist with purchasing documents
• Assist with cataloging library materials, particularly those in Kurdish and Arabic.
• Use OCLC Connexion to locate bibliographic records, edit as needed, and import them into Koha.
• Add holdings data and prepare physical materials for circulation (barcodes, spine labels, etc.).
• Repair and maintain damaged books and other resources.
• Maintain and update catalog records

• Bachelor’s degree or equivalent experience; library or information management background is a plus.
• Proficiency in English, Kurdish, and/or Arabic is an advantage.
• Strong communication skills, both written and verbal.
• Familiarity with library systems (Koha, OCLC Connexion) is desirable but not required—training will be provided.
• Strong organizational and time management skills.
• Comfortable with using and assisting others with technology.
• Ability to work independently and as part of a team.
• Willingness to occasionally support weekend library events or special programs.
   

This is a front-facing, user-focused position that requires multitasking and regular interaction with students, faculty, and other library users. The role involves physical activity, such as shelving books and managing space layout.

• Cover letter
• Curriculum vitae