Director of Institutional Effectiveness | The American University of Iraq Sulaimani

Director of Institutional Effectiveness

Located between beautiful mountain ranges in the safe and dynamic Kurdistan region of Northern Iraq, American University of Iraq, Sulaimani (“AUIS”) is an ambitious, independent, nonprofit, liberal arts university that has no owners or shareholders and operates solely for the public benefit. 
AUIS promotes high-quality instruction, critical thinking, diversity, and tolerance, in order to secure long-term economic prosperity and social cohesion in Iraq and beyond. During the COVID pandemic, AUIS served as a leading educational benchmark by implementing proactive pedagogical responses and ensuring the continuity of learning without interruption. AUIS takes pride in its collaborative work environment and enjoys tremendous social support by local and regional communities.
We wish to strengthen our team and seek an experienced, motivated, collegial, and culturally sensitive Director of Institutional Effectiveness (DOIE) who is fascinated by the opportunity to make a difference in a demanding but exciting educational environment. 
The DOIE identifies and performs all functions related to the collection, analysis, interpretation, and use of institutional data for planning, assessment, and decision-making purposes in accordance with AUIS’s mission and goals. In this role, the DOIE establishes and monitors a variety of institutional performance indicators while ensuring the integrity of the data, its collection, and its analysis. The DOIE serves as the central source for institutional data and for the reporting of information to fulfill internal and external requests, while working directly with internal stakeholders to support their understanding and use of data, particularly as they relate to institutional performance, instructional quality, and accreditation.
Primary responsibilities include:
  • Lead all academic evaluation and assessment activities of the University and its departments, establish central data repository, and oversee storage, protection, access, and reporting of the data and information.
  • Recommend and conduct cyclical non-academic institutional surveys.
  • Identify and generate information that contributes to student success, engagement, diversity, integration, retention, graduation, and related initiatives.
  • Prepare a variety of reports to present research findings and recommendations as needed by AUIS Administration and/or the Board of Trustees.
  • Support the VPAA Office in all efforts related to the data and information requirements for institutional and programmatic accreditation and ranking.
  • Conduct institutional research and benchmarking studies that support AUIS’s academic programs, quality initiatives, and institutional decision-making using appropriate research methodologies and analytical techniques.
  • Provide technical and analytical guidance to departments, committees, faculty, staff and administration with respect to data needs and statistical analysis.
  • Support the academic program planning processes as required for the implementation of new degree programs.
  • Collaborate with other units in developing research and assessment models, including identification of outcomes, alternative measurement methodologies, and application of results for program and service improvements.
  • Supervise the design, preparation, and completion of institutional surveys to support performance evaluation; provide summary analyses; and disseminate results.
  • Develop compliance metrics and perform audits to determine compliance with processes and protocols.
  • Train administrators, faculty, and staff on strategic planning initiatives and processes as they relate to institutional research and benchmarking techniques, survey design and administration, and evaluation/assessment methodologies and accountability tools.
  • Gather, analyze, and organize demographic, external, and internal surveys, market research information, and other data that enable and advance strategic and operational planning.
  • Continuously review factors affecting data reliability, procedural integrity, coding accuracy, data security and related issues; research and recommend changes to ensure data integrity.
  • Maintain current knowledge of developments and innovations in research, evaluation, assessment, and planning.
  • Assume other duties as assigned by the Vice President Academic Affairs, and/or the President.
The ideal candidate exhibits the following characteristics:
  • An earned Master’s or Ph.D. degree in Social or Educational Research or in a related field that provides the candidate with the expertise to successfully complete the responsibilities outlined above; alternatively, a minimum of three years of quality experience in higher-education institutional research, data collection, analysis, and reporting.
  • Strong quantitative and qualitative analytical skills.
  • Strong interpersonal, written, and oral communication skills.
  • Ability to design, plan, implement, and evaluate research projects to improve institutional effectiveness.
  • Ability to analyze and organize data, and to share complex information in a manner comprehensible for different audiences. 
  • High degree of confidentiality with the ability to exercise judgment and discretion. 
  • Ability to work independently and manage tasks in a collegial, collaborative, transparent, and engaging manner.
  • Commitment to the AUIS mission and an enthusiasm for a student-centered, interdisciplinary education in a liberal-arts environment that promotes critical thinking, diversity, and tolerance.
  • Outstanding written and verbal communication skills in English are required.
  • Cross-cultural sensitivity obtained from living in more than one country is required.
The University:
AUIS is located in the UNESCO-designated City of Literature, Sulaimani, the secure cultural capital of the Kurdish region in Iraq. Founded in 2007 for the public benefit of all Iraq, AUIS is an independent, nonprofit, coeducational, English-speaking liberal arts university. In 2011, AUIS moved to its new 400-acre marble-and-glass campus overlooking historic Sulaimani, a thriving economic center of more than a million residents. 
Recently, AUIS introduced a unique dual-degree program with the University of Arizona, ranked #48 in the U.S. and #89 globally by the Center for World University Rankings. For the first time, students from Iraq and the Kurdistan Region are able to receive U.S.-accredited undergraduate engineering degrees while living close to home. Additional majors are in development. Under the agreement, selected faculty are eligible for designation as Global Instructors.
The campus has 50 classrooms, high-tech computer labs, an expansive library, auditoriums, dining facilities, and sports facilities. Our 1,300 students are taught in English by faculty members from approximately 20 different countries; more than 30% of the full-time faculty are from the United States and more than 30% are from Iraq. The University’s acclaimed preparatory program is the only such program in Iraq to have earned U.S. accreditation (CEA). AUIS graduates have continued their studies at leading universities in the United States and Europe. In addition to the University of Arizona, our collaboration partners include Stanford University, Princeton University, and TIEC, a consortium of top-ranked public universities in Texas. More information is available at
The compensation package is competitive and includes base salary, subsidized housing, annual airfare, subsidized health insurance, a generous holiday and leave policy, opportunities for consulting, and other elements.
Applications are accepted until the position is filled. The successful candidate will begin employment in the Fall 2021 semester (or Spring 2021 if preferred).
Applicants should submit the following documents via email, with “Institutional Effectiveness” in the subject line, to [email protected]:
  • Cover letter
  • Curriculum vitae
Shortlisted applicants will be asked to provide contact information for three references.
No telephone calls please. While we thank all applicants for their interest, only those under consideration will be contacted for an interview. AUIS is an Affirmative Action / Equal Employment Opportunity employer and believes that diversity is essential to education. 
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